Sound familiar?
Customers calling for appointments. Double bookings. Missed payments. NoveuFlow fixes it with 8 modules that work as one system.
Customers calling for appointments?
Not anymore. With the online booking widget, customers pick their service, time slot and staff member themselves. 9 steps, 2,800+ vehicle models, real-time availability. You get a full calendar without picking up the phone.
- Multi-step booking wizard
- Real-time availability checking
- Vehicle information capture
- Service package selection
- Automated confirmation emails
- Mobile-responsive interface
No overview of your customers?
Give them their own portal. Customers manage their own appointments, view invoices and update their profile. Result: fewer phone calls, happier customers.
- Self-service appointment management
- View booking history
- Reschedule or cancel appointments
- Payment history and invoices
- Profile management
- Personalized customer portal
Scheduling chaos?
Every employee gets their own portal with their calendar, working hours and time off. You see at a glance who is available and who is performing.
- Staff scheduling and planning
- Working hours management
- Time-off requests
- Performance tracking
- Service assignment
- Employee portal access
Sending invoices manually?
Stripe and Mollie (iDEAL) built in. Deposits, automatic invoices, refunds. Everything tracked, nothing missed.
- Stripe and Mollie integration
- Partial deposit collection
- Automatic invoice generation
- Payment status tracking
- Refund management
- Multiple currency support
Too many no-shows?
Automatic reminders via email, SMS (MessageBird) and WhatsApp. Confirmations, status updates and follow-ups. No-shows drop by 40%+.
- Email notifications
- SMS reminders (MessageBird)
- WhatsApp messages
- Customizable templates
- Automated appointment reminders
- Status update alerts
No insight into your numbers?
Revenue, customer behaviour, staff performance — all in clear charts. Exportable to PDF and Excel. Make decisions based on data, not gut feeling.
- Revenue analytics
- Customer insights
- Employee performance metrics
- Service popularity reports
- Custom date ranges
- Export to PDF/Excel
Customers only come once?
CRM with loyalty points, rewards and segmentation. Build lasting relationships and keep customers coming back.
- Customer relationship management
- Loyalty programs with points
- Tier-based rewards
- Referral tracking
- Customer segmentation
- Marketing campaigns
Tracking stock in Excel?
Parts auto-deducted on appointments, stock levels monitored, supplier management included. Never say 'sorry, out of stock' again.
- Parts and supplies tracking
- Stock level management
- Low stock alerts
- Auto-deduction on appointments
- Supplier management
- Purchase order tracking